Terms & Conditions

What information do we collect?

When you interact with us, we may collect your name, address, email address(es), telephone number(s) and, where applicable, date of birth.

How do we collect information?

We may collect information whenever you interact with us. For example, when you contact us about our activities, register for the newsletter, make reservations, you specifically and knowingly provide us with your personal information. We may also receive information from third parties – but only if you have given them permission to share your information.

Confidentiality

We will not be responsible for the privacy of data collected by websites that are not owned or managed by Taberna by Lucia, including those linked through our website.

Complain

If you are not satisfied with the response, please contact us at reservas@tabernabylucia.pt with the details explaining your concern. We will review your complaint and investigate whether the correct procedures were followed and respond as appropriate. We aim to complete this investigation within 15 working days of receiving your complaint, however in some cases it may take longer. If you are still not satisfied with the answer, please contact us.